Privacy Policy

Your Privacy Matters

We're committed to protecting your personal information and being transparent about how we use it.

Last updated: 11/19/2025

Information We Collect

Photos You Upload:

We collect and process the photos you upload to generate your AI headshots. These photos are used solely for creating your personalized headshots.

Account Information:

When you create an account, we collect your email address and any profile information you provide.

Payment Information:

Payment details are processed securely through our payment processors. We don't store your full credit card information.

Usage Data:

We collect information about how you use our service, including pages visited and features used, to improve our service.

How We Use Your Information

AI Headshot Generation:

Your uploaded photos are used exclusively to train AI models and generate your professional headshots.

Service Delivery:

We use your information to provide our service, process payments, and communicate with you about your account.

Customer Support:

Your information helps us provide customer support and respond to your inquiries.

Service Improvement:

We analyze usage patterns to improve our service, but this is done with anonymized data.

Data Protection & Security

Encryption:

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Data Retention:

Your uploaded photos are automatically deleted from our servers after your headshots are generated and delivered.

Access Controls:

We use strict access controls to ensure only authorized personnel can access your data when necessary.

GDPR Compliance:

We comply with GDPR and other applicable privacy regulations to protect your rights.

Your Privacy Rights

Access:

You can request access to your personal information we hold.

Correction:

You can request corrections to inaccurate personal information.

Deletion:

You can request deletion of your personal information, subject to legal requirements.

Data Portability:

You can request a copy of your data in a portable format.

Withdraw Consent:

You can withdraw consent for processing your data at any time.

Third-Party Services & Ad Partners

We use trusted third-party services to provide our service. Under GDPR and the Google EU User Consent Policy, we are required to identify each partner that receives personal data of users in the European Economic Area (EEA) and UK:

Payment Processing (Stripe):

Secure payment processing through Stripe. Your payment information is processed according to Stripe's Privacy Policy.

Cloud Infrastructure (Cloudflare, Supabase):

Secure cloud services for data processing and storage, hosted on GDPR-compliant infrastructure

AI Processing (Astria AI):

AI model training and image generation services. Your photos are processed securely and deleted after generation.

Analytics (Google Analytics 4, PostHog):

We use Google Analytics 4 and PostHog to understand how users interact with our service. These services may use cookies and collect data about your usage. You can manage your consent preferences through our consent banner. See Google's Privacy Policy and PostHog's Privacy Policy.

Marketing (Google Ads):

We use Google Ads to promote our services. Google may use cookies to measure the effectiveness of our advertising campaigns and show relevant ads to potential customers. We do not currently display third-party advertisements on our website.

These services are carefully selected and bound by strict data protection agreements. For EEA and UK users, we use a certified Consent Management Platform (CMP) to manage your consent preferences for these services.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze site usage. You have the right to accept or reject cookies through our consent banner.

Essential Cookies:

Required for the website to function properly (authentication, security). These cannot be disabled.

Analytics Cookies:

Help us understand how visitors use our site (Google Analytics, PostHog). You can opt out through our consent banner.

Marketing Cookies:

Used to measure the effectiveness of our marketing campaigns (Google Ads conversion tracking). You can opt out through our consent banner.

You can revoke your consent at any time by clicking the "Cookie Settings" link in the footer or by clearing your browser cookies.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email:support@portraits.com
Support:support@portraits.com

We will respond to privacy-related inquiries within 30 days.